Web and code
TypeScript, JavaScript, Node.js, React, PHP, WordPress and focused fixes in an existing codebase.
White-label B2B technical backup
One blocked technical ticket. An answer today.
For web agencies and product teams that need to unblock an incident, fix or integration without hiring or exposing their client.
Free 15-minute triage. If the outcome cannot reasonably be delivered, you know before any payment.
Example workflowAvailable today
Payment flow broken after an update
- 01ReproduceFailure confirmed
- 02IsolateCause identified
- 03FixPatch on a branch
- 04VerifyTests and handover
Scopewritten before payment
Accesstemporary and minimal
Deliverypatch, tests and handover
Client relationshipfully protected
When to use it
The ticket that cannot wait for the next free slot.
The service is for one specific, reproducible problem. It adds capacity to your team; it is not a substitute for an undefined full project.
APIs and payments
REST, webhooks, authentication, Stripe, data exchanges and integration failures.
Automation and operations
n8n, scripts, Docker, Linux, deployments, logs and stopped workflows.
Fixed prices after triage
Buy the right block, not a vague promise.
The level is confirmed after reviewing the ticket. Prices exclude tax; applicable VAT depends on the customer’s establishment.
Actionable diagnosis
Understand, reproduce and decide without guessing.
€190.0090 min
- Up to 90 minutes of analysis
- Likely or confirmed root cause
- Prioritised remediation plan
- Shareable handover note
Best fit for urgent work
Express fix
A bounded incident that must be fixed, tested and handed back today.
€490.004 h
- Up to 4 hours of work
- Backup or branch before changes
- Focused fix and tests
- Production release when authorised
Rescue day
A denser blocker requiring dedicated priority for the day.
€890.008 h
- Up to 8 reserved hours
- Investigation and related fixes
- Tests, deployment and rollback
- Documented handover
Prices exclude tax. Written scope or quote and invoice before Stripe payment.
How it works
Four clear boundaries, no surprises.
Request, scope, payment and delivery remain separate.
- 0115 minutes
Free triage
You provide impact, reproduction steps, stack and the real deadline.
- 02Before payment
Written scope
Expected outcome, exclusions, time block and required access are confirmed.
- 03Stripe
Invoice and payment
A Natio Connect invoice and secure Stripe Checkout start the work.
- 04Delivery
Verified fix
The change, tests, remaining limits and rollback are documented.
Access and confidentiality
Your client stays your client.
Work can be delivered white-label. No contact with your end client and no reuse of their data without written instruction.
Read the security principlesTemporary access shared through a secure channel, never in plain email.
Least privilege limited to the system and time required for the ticket.
Reversible change backup, branch or restore point whenever the environment allows it.
Traceability useful actions and outcomes recorded in the handover.
FAQ
What is — and is not — being sold.
Is the outcome guaranteed?
Triage prevents unrealistic promises. The accepted scope commits to professional, documented work, not to an outcome controlled by a third party, missing access or already lost data.
Can you work directly with my client?
Not by default. The agency remains the sole point of contact. End-client contact happens only on written instruction.
What work is refused?
Unauthorised access, security bypass, spam, data recovery without a sound source, uncapped critical infrastructure, a full new product or an emergency requiring an unsigned 24/7 SLA.
When does work start?
The slot is confirmed after triage, written scope, available access and terminal payment. “Today” applies only to the slot offered in that exchange.
A concrete ticket to unblock?
Send impact, reproduction steps, technical stack and your hard deadline. You receive a yes, a no or only the questions needed to scope it.